The Practice Manager, working from our Shared Service Centre in Crewe, will be responsible for ensuring the achievement of a seamless working partnership between the shops, the Shared Service Centre team, the clients and the third party providers. The Practice Manager will oversee the client set-up and work delivery processes. The incumbent will be responsible for ensuring the new clients are fully set up and the client is scheduled in line with agreed timelines. This includes reporting to the Directors of process effectiveness and service delivery performance against targets and making recommendations to improve processes.This is a full-time position.
Skills, Knowledge and Experience
The duties and responsibilities of this job description are not exhaustive, and the post -holder will be required to perform additional duties and responsibilities over and above those defined to meet the needs of the business.